Your Promise to Radius

As a Radius tenant you promise to:

Pay your weekly / monthly rent and other charges in advance
Pay for your other bills separately — such as gas, electricity and water
Keep your home and garden clean and tidy
Regularly check your smoke detector. We recommend testing it once a week
Be aware of the fire safety rules for your building
Let us know if your home needs a repair
Live in the property as your only home
Allow us to come into your home with a pre-agreed appointment
Allow us to service your boiler once a year
Tell us if you will be away from your home for more than a month
Keep your vehicles taxed, repaired and insured
Give us at least four weeks’ written notice when you wish to end your tenancy and leave your home
Clear and clean your home of all belongings and return all your keys to us when moving out.
Treat our staff with respect
Provide access to your home when required, e.g. to carry out a repair
Pay for any damage or rechargeable costs incurred promptly
Do not get involved in any antisocial or inappropriate behaviour and be a good neighbour

To ensure our homes are safe and a great place to live in, we will do the following:

We will provide you with a safe, secure, and well maintained home.

We will provide you with information on our policies upon request.

We will keep shared areas of your building and estate clean & tidy.

We promise not to enter your home without your permission.

We will insure the building your home is in.

Your rent and service charge should only change once a year.

Cause nuisance or use violent or threatening behaviour to your neighbours, our staff or others
Overcrowd or damage your home
Smoke in any communal area belonging to Radius
Keep your personal things in our communal areas e.g. corridors (as these could also be fire escapes)
Carry out vehicle repairs in the car park or on your drive
Store items in your home which have hazardous warnings