Report a Repair
Before you request a repair, please check to see who is responsible for it.
Charges may be incurred if a tenant logs a works order which is deemed to be the tenant’s own responsibility, or repairs are required because of damage, neglect or abuse of property.
Reporting Damp or Mould
If you have an issue with damp or mould in your home, please let us know using the online form below.
Emergency Repairs
For Emergency Repairs, please do not use the online form.
Contact us immediately on 0330 123 0888.
Emergency repairs that should be reported immediately include:
- Gas leaks;
- Uncontainable water leaks;
- Complete loss of heating and hot water;
- Electrical or fire risk;
- Property security
My Radius Housing
Our new online tenant portal allows you to report a repair, pay your rent and more, all from one handy mobile App.
Sign up to My Radius Housing today.
