Paying your Rent
Rent and other charges to your home are charged weekly. Paying rent is a core requirement of your tenancy. Non-payment will lead to arrears, legal action, and could result in the repossession of your home.
There are several ways you can pay your rent:
How Your Rent is Spent
Your rent plays a vital role in helping us maintain and improve your home and community. For every £1 of rent paid:
| Area | Amount | |
|---|---|---|
| Repairs & Maintenance | 38p | This is the largest portion, dedicated to keeping your home safe, secure, and in good condition. It covers everything from fixing leaks to ensuring your heating works properly. |
| Providing Services | 27p | This ensures essential services that make your living environment better. Think of it as covering the costs for cleaning communal areas, maintaining the communal grounds around your home, and other support services that enhance your community. |
| New Homes | 13p | A portion of your rent goes towards building new homes. This helps to meet the ongoing demand for housing and also contributes to maintaining financial reserves. These reserves are crucial for safeguarding the current and future services you receive. |
| Interest | 13p | This covers the costs associated with borrowing money. Housing providers often borrow to fund the construction of new homes and to maintain existing properties, ensuring they remain in good shape for tenants like you. |
| Management Costs | 9p | This covers the day-to-day running of housing operations. It includes staffing (the people who help you with your queries and issues), customer service, and all the administrative tasks needed to manage your tenancy and property effectively. |
Heating Charges
Depending on where you live, you may have a weekly heating charge. This charge has two parts:
- Energy Units Used: Our surveyors assess the entire scheme, including common areas and individual rooms, to calculate the percentage of energy usage for each resident.
- Cost of Heat & Light: These percentages are applied to the total annual cost of heating and light for the scheme. The cost for communal areas is included in your service charge.
Our Income Team is here to help you
Radius is committed to supporting you with debt management. We can refer you to our in-house Financial Inclusion Team or provide details for independent, confidential debt counselling agencies.
Our Income Team will monitor your rent account to check that the charges for your property are paid. They are your “go to” team if you have any queries or concerns about your rent account.
If you have difficulty paying rent or your circumstances change, it's vital you contact our Income Team immediately. Failing to pay rent breaches your tenancy conditions and puts your home at risk.
