The Power is in Your Hands
We are delighted to launch our brand new Tenant Portal - designed to put our key services right at your fingertips.
The Tenant Portal will allow you to manage essential services quickly and easily, without needing to pick up the phone or wait for office hours.
Through the portal, you will be able to:
Report a Repair
Log new repairs, check the status of existing jobs, and view your repair history instantly.
Manage Your Money
Check your rent balance, view your transaction history, and make payments securely.
Update Your Details
Easily update your contact information (phone number, email address) to ensure we can always reach you.
To register for My Radius Housing, you will need:
To register you will need:
- Your Tenant Reference Number
You can find this on your Tenancy Agreement, or a recent Rent Uplift letter.
Alternatively, contact our service team on 0330 123 0888. - A valid email address
A confirmation email will be sent to this address to complete your registration.
Tenant Handbook
The tenant handbook offers helpful and practical tips for your tenancy with Radius, guiding from the moment you move into your Radius home until you leave, covering all aspects of managing and maintaining your tenancy.
