Manage your home from your phone

We are delighted to launch our brand new Tenant Portal - designed to put our key services right at your fingertips.  

The Tenant Portal will allow you to manage essential services quickly and easily, without needing to pick up the phone or wait for office hours. 

Through the portal, you will be able to: 

Report a Repair
Log new repairs, check the status of existing jobs, and view your repair history instantly. 

Manage Your Money
Check your rent balance, view your transaction history, and make payments securely. 

Update Your Details
Easily update your contact information (phone number, email address) to ensure we can always reach you.

To register for My Radius Housing, you will need:

  • Your Tenancy Reference Number
    You can find this on a recent Rent letter.
    Alternatively, contact our service team on 0330 123 0888.
  • A valid email address
    A confirmation email will be sent to this address to complete your registration.
  • A mobile phone
    2-Step verification prevents unauthorised access to your account.

Sign up to the new Tenant Portal today

Register today and take control of your tenancy.