We are committed to ensuring your safety within your home
We are required, by law, to carry out safety checks on all gas appliances, including gas boilers, at least once a year to ensure they comply with current gas safety regulations.
The annual gas safety check is a FREE service.
Gas Boiler Troubleshooting
If you are experiencing issues with your gas boiler, please watch the trouble shooting guide. Sometimes the issue can be a simple fix.
You can also download the Boiler Troubleshooting Guide.
Be Gas Safe
- Only use Radius Gas Safe Registered contractors (ATS Gas Services; CFM; CTS Projects)
- Never try a do-it-yourself repair on any gas pipe or appliance – you could put yourself and others at risk
- Never block sources of ventilation, such as airbricks or obstruct flues
- Always keep your yearly Gas Safety Check appointment
If you Smell Gas or Suspect a Leak
If you smell gas or suspect there may be a gas leak, phone the 24-hour Northern Ireland Gas Emergency Service on 0800 002 001 immediately.
If you require an Out of Hours emergency repair, call our 24/7 service on 0330 123 0888.
Further Information
When To Contact Us
If you haven’t had a gas safety check in the last 12 months or haven’t been contacted by the Radius Team about a safety check that is due, please contact our Repairs team by calling 0330 123 0888.
