Moving Out

Ending your tenancy

When it’s time for you to move on, we want to work together with you to make the process as smooth as possible.

The Moving Out Checklist below can help ensure you don't miss anything important and can move on to your new home in peace.

Moving Out Checklist

: Under the terms of your Tenancy Agreement, you are required to provide Radius with four week’s written notice of your intention to end your tenancy.
The termination period of your tenancy will last 4 full weeks ending on a Sunday.
When you send us your termination request you must include details of your forwarding address and up to date contact details.
When Radius receives your written intention to terminate your tenancy we will review your request and confirm with you in writing the date that your tenancy will officially end.
: Before you move out, your Housing Officer will arrange to visit you in the property to conduct a “Moving On Assessment” inspection of the property.
They’ll inform you of any repairs or works that are your responsibility under the tenancy terms.
It’s crucial that the property is left in a clean, tidy, and safe condition, with all personal possessions and furniture removed from both the interior and exterior.
If repairs are required or the necessary clearance/cleaning is not completed to an acceptable standard before you leave, Radius will charge you for the work needed to bring the property to a lettable standard. This also applies to any damaged items deemed your responsibility.
Radius will not accept any responsibility or liability for anything left in the property once you have moved out.
: You must leave the gas/electric cards in the property before you leave or when you return your keys to Radius.
Non return of top-up cards may result in a recharge to the tenant.
: Your Housing Officer will agree with you a date, location and time for you to return your keys to Radius.
All keys must be returned to Radius by midday on the last day of your tenancy.
Your tenancy will not be formally terminated until all keys are received, and weekly charges will continue to apply until this happens.
Radius must be given vacant possession of the property, meaning no one should remain living there once the tenancy has ended.
If necessary, Radius will take appropriate action, including legal action, to retrieve the property.
: We understand there may be times your new property isn’t ready for your move.
If you need to extend your termination period, please request this in writing with reasonable notice, clearly stating your proposed new end date.
Radius will review your request and let you know if the extension can be approved.
: When you leave, remember to inform the following agencies:
Electricity Provider: Power NI/SSE Airtricity
Gas Supplier: ie. Firmus/SSE Airtricity (as applicable)
Northern Ireland Housing Executive: if you receive Housing Benefit
Social Security Agency: if you receive Welfare Benefits
Telephone Company: if applicable
Post Office: to redirect your mail
Northern Ireland Water Service
: While the tenant is responsible for ending their own tenancy, we understand there are times an authorised representative (such as someone with Power of Attorney) may need to act on their behalf.
In such cases, the representative must provide explicit clarification of their authority to terminate the tenancy.

Download the Tenant Handbook for more information

The Tenant Handbook provides useful and practical advice on your tenancy with Radius.

View the Tenant Handbook

Death of a Tenant

We understand that coping with the loss of a friend or family member is incredibly difficult, and managing their affairs during such a challenging time can be overwhelming and upsetting.

To formally end the tenancy, the representative must inform us in writing, and we will confirm the termination date. You will also be asked to provide a copy of the death certificate. Please note that weekly charges will continue until the tenancy is officially ended, all keys are returned, and the property is completely cleared of possessions.

Our Housing Officers are here to guide you through every step of this process.

: Navigating the loss of a loved one who was a joint tenant can bring about many questions, especially regarding your home.
When a joint tenant passes away, their interest in the property automatically transfers to the remaining joint tenant. It’s important to be aware that, under the rules of succession, this specific type of tenancy has already been succeeded. This means that if the sole tenant were to pass away in the future, the tenancy would not be eligible for a further succession.
If you have any concerns or need to discuss your specific situation, please don’t hesitate to reach out to us. We’re here to help clarify these details and support you through this process.
: It’s an incredibly difficult time when you lose someone close.
If you’re a household member of a tenant who has passed away, you might be wondering about your housing situation. We want to help you through this.
As a household member, you may be entitled to succeed the tenancy through the Housing Selection Scheme. Please reach out to our Housing Team.
They can compassionately guide you through the process, advising you on the necessary steps and information needed for your application.
Please remember, a tenancy can only be succeeded once. Our team is here to provide the support and clarity you need during this challenging period.

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