Rate Rebate

The Rate Rebate Scheme applies only to working-age tenants.

Eligibility to claim:

• You must be entitled to Universal Credit.
• You or your landlord must be liable for payment of rates to Land & Property Services (LPS).
• You must occupy the property as your home.

Those eligible to claim will not be entitled to Housing Benefit for rates or Low-Income Rate Relief.

Once you receive notification on your Universal Credit journal that you are entitled to UC you should immediately make a claim for a Rate Rebate. If you don't do this within three months you may lose some of your Rate Rebate award. 

The Rate Rebate application process is a digital-only application. If you do not have access to the internet, you could consider accessing the internet via a local library.

Libraries NI Tel 0345 450 4580.

You will also need:

• your full address and postcode;
• your National Insurance number;
• your date of birth;
• an email address;
• Tenancy Reference. If you are not sure what this is, contact your Housing Officer at Radius.
• details of your current weekly rates charge; if you are not sure what this is, contact your Housing Officer.
• details of the income you are receiving. 

You will need to use your email address to register for a Rate Rebate account online at:

Rate Rebate Scheme for people on Universal Credit | nidirect

You will be prompted to create a password. Please make a note of this password, as you will need it each time you want to access the online account to view your claim. A verification email will be sent to you, and once you are registered you will be invited to complete the online application.

During the application process, you will be prompted to select Radius Housing Association from a drop-down menu. 

*Because different criteria are used to assess Universal Credit/Rate Rebate claims, there is not an automatic entitlement to Rate Rebate if you receive Universal Credit.

• Contact your Housing Officer immediately to confirm that your claim has been processed and it has been successful.
• Check the amount of Rate Rebate you receive towards your rates.
• Confirm with your Housing Officer if the full rates charge is being covered. If the Rate Rebate payment is less than the full rates charge, or there are arrears on your account, you will need to make an agreement to pay any remaining amount due.