Meet Andrea, Our Scheme Coordinator at Donard Fold, Newcastle
Andrea is one of our dedicated Scheme Coordinators who works in a development designed for independent older people.
Why did you choose to become a Scheme Coordinator?
I knew someone else who had worked as a Scheme Coordinator in a development for independent older people for many years and I knew that she loved her job.
When I noticed a Scheme Coordinator role advertised locally, I thought that I would apply as the experience I had gained in my previous employment in the caring industry was very relevant.
I wanted to use my skills and experience to continue to help people. I had worked in nursing and recruitment previously and I thought I could bring some of the skills I had gained to the Scheme Coordinator role. I was over the moon when I got the job!
What’s your typical Working day like?
In my role I work normal office hours Monday to Friday which is a great benefit. I also can take some time in lieu each month if I work over and above my normal working hours.
There are rarely two days the same, it is incredibly varied. Coordinators wear several different hats while managing the day to day running of the Scheme and supporting tenants. From checking on the welfare of tenants, completing health and safety checks, reporting maintenance issues, liaising with Health Trust staff and family, to arranging coffee morning and lunch clubs, it’s a busy but rewarding role.
Often the Scheme Coordinator’s job is about showing a sense of calm and providing reassurance to our tenants. We need to be good listeners so we can shape our services around the tenants’ changing needs to support them to lead full and independent lives.
What’s your favourite part of the job?
I simply love making a positive difference in the tenants’ lives and get such a thrill when I see a smile on their faces. It can be so rewarding!
My job is a real 'feel good' job. I get such a sense of satisfaction in getting things done, I love it when a plan comes together, whether that be an event going to plan and that the tenants just love it or, I achieve a positive outcome for a tenant that significantly improves their quality of life.
Why would you recommend this job to others?
No two days are the same, and that is a positive aspect. It is certainly not a boring job, and it is not without its challenges.
If you enjoy working with people, want to make a difference in someone’s life in various ways and feel that you could manage a busy and sometimes a demanding scheme then you should definitely consider a Scheme Coordinator role as a career.
An added bonus is that whether you are looking for a job which you can grow into, or a career in housing, Radius provide a lot of opportunities to develop your knowledge and expertise through a structured induction programme and ongoing training. There are also great career opportunities within the organisation.
I’d strongly encourage anyone interested to apply!
A Scheme Coordinator’s job is about showing a sense of calm and providing reassurance to our tenants.They need to be good listeners so they can shape our services around the tenants’ changing needs to support them to lead full and independent lives.